[24]7 Active Share

[24]7 Active Share is a shared “online canvas” enabling voice agents to interact with a caller through rich visual web apps and collaborative browsing.

Description

Product Features:
  • Voice agent initiates the experience by sending a URL link through SMS or email that customers can view on any connected screen.
  • Callers are able to interact with the web app while speaking with the agent.
  • If a caller is logged in on the website during the call, the agent can trigger a collaborative session right within the website.
Product Purpose:

With [24]7 Active Share, your phone agents can deliver rich visual experiences to voice callers.

Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information