Pointillist

Pointillist is a behavioral analytics tool that reveals how customer experiences drive business outcomes. The solution enables organizations to understand how marketing campaigns and loyalty programs – across channels and over time – influence customer behavior and key results.

Description

Product Features:
  • Dashboard metrics are linked directly to customer journeys to enable actionable insights.
  • Machine learning algorithms discover trends and notify marketers in real time.
  • Elegant interface provides intuitive understanding as well as quantitative insights.
  • Automated analytics identify key interactions driving business outcomes.
  • Integration with email, CMS & contact center data systems enables efficient response.
Product Purpose: As new data sources come into Pointillist, the system identifies relationships among customers, activities, and events automatically and incrementally.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information